Privacy Policy

We collect information you provide directly, including account identifiers, email address, billing details, support messages, uploaded files, prompts, and other content submitted through the product.

We also collect technical and usage information such as device details, browser information, IP address, approximate location derived from IP, pages viewed, actions taken in the product, referral data, and event timestamps needed for analytics, abuse prevention, and service reliability.

We use information to provide the service, authenticate users, process payments, allocate credits, deliver generated assets, respond to support requests, maintain security, detect fraud, and operate the website.

Information may also be used to improve product performance, monitor model quality, analyze feature adoption, enforce our terms, and comply with legal obligations.

We share information with service providers that support the operation of the platform, such as authentication vendors, payment processors, hosting infrastructure, analytics tools, customer support systems, and model or media processing providers. These parties receive information only as needed to perform services for us.

We may also disclose information when required by law, to protect rights and safety, to investigate fraud or abuse, or in connection with a merger, acquisition, financing, or asset sale involving the business.

We use cookies and similar storage technologies to keep users signed in, remember preferences, measure traffic, attribute marketing activity, and maintain secure sessions.

If you block or delete cookies, some parts of the website or account experience may not function correctly.

We retain information for as long as reasonably necessary to provide the service, maintain billing and tax records, resolve disputes, enforce agreements, and satisfy legal or operational retention requirements.

Retention periods vary depending on the nature of the data, the sensitivity of the information, and whether the information is needed for security, fraud prevention, or legitimate business records.

You may update account information through the product where available and may request account deletion or data access by contacting us. Depending on your location, you may also have rights to request correction, portability, restriction, objection, or deletion of certain personal information.

We may need to verify your identity before fulfilling a privacy request. Privacy requests and questions can be sent to friends@artisanone.net.

We use administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. No internet-based system can be guaranteed completely secure, so you should use strong account security practices and notify us promptly if you suspect unauthorized access.

Information may be processed in countries other than the one where you are located. When this occurs, we use service providers and operational practices intended to support lawful and secure handling of personal information.

The service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can investigate and remove the information where appropriate.

We may update this policy to reflect operational, legal, or product changes. When we make material updates, we will revise the effective date on this page and may provide additional notice where required.